***PLEASE GO TO ***
https://www.thortful.com/creator/bakeeze to purchase.
Thortful Birthday cards
FREE DELIVERY in the UK, excluding Highlands & Islands. Please allow 4/5 day delivery from dispatch
NEXT DAY DELIVERY optional at £5.99 please order before midday for next day delivery.
We aim to dispatch goods within 2/3 working days during the working week and during our busiest periods with 4/5 working days.
Orders placed at the weekends and public holidays will be dispatched the following Monday / working day.
Majority of our products will be posted using myHermes or Royal Mail, occasionally we will use other carriers. We cannot guarantee a specific time for the delivery of your parcel, home deliveries can start as early as 7am and be delivered as late as 7pm between Monday and Friday.
Economy deliveries should arrive within 3 working days of dispatch, but could take up to 7 days. At checkout there is an option to write any special instructions that might aid your parcel delivery. At your own risk you can nominate a safe place for a parcel to be left in case you are not at home.
Where a tracking number is provided by the shipping carrier we will provide you with the tracking details to help you track your order.
Our goods may be fulfilled by a third party.
We can deliver goods internationally. Please contact us for shipping costs.
We believe in the products we stock and are strong believers in customer satisfaction and services.
Money Back Guarantee – If you are not satisfied with your purchase we offer a 14 days money back guarantee on all products. We will also accept returns for faulty goods 30 days from the date of receipt.
- Items must be returned unused and in perfect condition including the product packaging.
- Items should be securely packed well and returned in the original packaging and with your order number and reason for return is included.
- Damaged goods also need to be returned to receive a refund.
- You are responsible for the goods until they reach us.
- You are responsible for the shipping charges to return the product. When returning goods, please ensure that you obtain proof of postage.
- Once your item has been returned to us your product refund will be issued to the payment method used to make the original purchase.
- Your original shipping and handling charges are not refundable
- Failure to follow the above conditions will result in a reduced refund.
Ship the products to the below address. Please pack all items carefully to prevent damages.
Please allow 5 business days after we receive your return items for the refund to be processed. We will confirm your refund details via email after it has been processed.
Please call us on 0208 8234327487348 or email us at firstname.lastname@example.org